Barclays becomes the first UK bank to allow customers to bring their other current accounts into its Mobile Banking app. Customers have full control over which current accounts, if any, they want to add, without ever giving out their other banks’ usernames or passwords
“From today, customers who have a personal or business current account with Lloyds, Halifax, Bank of Scotland, RBS, NatWest, Nationwide or Santander can choose to quickly and securely view their balances and transactions when they log into the Barclays Mobile Banking app – removing the hassle of logging into lots of apps, and helping them to manage their money more easily. More banks will be added over the coming months, with further features to follow.”, according to the press release.
Catherine McGrath, Managing Director of Retail Banking at Barclays commented: “Today, lots of people have current accounts with more than one bank, so keeping track of your finances can be tricky as well as time-consuming. Our new feature is designed to solve this problem, offering a simple and secure way to get a clearer picture of your finances, all in the place six million of our customers already go to do their banking.”
The feature has been designed with customer security at its heart. It uses the industry-approved Open Banking API technology to ensure that customers’ accounts are linked into the app securely, without them ever needing to give out their other banks’ usernames or passwords. Customers will also be able to view all their data permission history for added security and peace of mind.
“To set up the feature, customers simply select their other bank from within the Barclays Mobile Banking app, at which point they will be securely redirected to their other bank’s app or online banking page to choose which accounts, if any, they would like to connect. They can choose to switch off access instantly at any time, at the touch of a button, within the Barclays Mobile Banking app.”, the bank says.
Catherine McGrath continues “Our customers have already trusted us with their money for over 325 years, and we want them to know that we will treat their data just as securely. We will never ask customers to share their login details for another bank and we will always ensure they have full control over their data, with the ability to manage information sharing quickly, easily, and above all safely.”
The free feature will be rolled out over the coming weeks to all Barclays UK personal current account holders including Premier, Wealth Management and Private Clients, via the Barclays Mobile Banking app.
Barclays mobile banking app received the highest score among UK banks in a new ranking of European banking apps based on functionality and user experience in June 2018. Barclays app was evaluated by Forrester, a globally recognised research and advisory firm, as part of The Forrester Banking Wave™: European Mobile Apps, Q2 2018 report. The report evaluated 12 leading European banks, including three UK banks.